Ben Bridge - Sold me a poorly engineered bracelet that quickly broke and they never cared to fix it.
So I bought a bracelet which turned up to have a hollow core but with very thin walls. That could work if the bracelet core was round - would hold against some pressure, knocks etc.
But this one had a core made like a thin ellipsis, which combined with the thin wall caused bends, so the bracelet broke into three pieces in no time. Went back there - "cannot help you, you out of warranty". Asked to have somebody to call me as I want to discuss their manufacturing process failure - "sure the manager will call you". Never got the call.
Out of warranty or NOT - if I am to prove their craftsmanship sucks, they should act honorable. They didn't even give it a chance.
Reason of review: Bad quality.
Monetary Loss: $700.
Preferred solution: Let the company propose a solution.
Location: 2855 Stevens Creek Blvd #1089, Santa Clara, CA 95050, USA
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