I always had a positive experience with Bem Bridge until today. From the moment i walked in the words from 1 of the workers which was rudely said told me they were with an appt and they had diamonds so it would be awhile. I could not understand why there were 2...Read more
So I bought a bracelet which turned up to have a hollow core but with very thin walls. That could work if the bracelet core was round - would hold against some pressure, knocks etc. But this one had a core made like a thin ellipsis, which combined with the thin wall...Read more
Bought a ring for my wife for Christmas and it did not fit. She went to return it and was told that they would send a check for the refund within 21 days because we had paid with a debit card, which is like cash. They could not refund the card directly, because it was...Read more
Short Review on October 29, 2016
Just wanted to say I had a very good experience with Ben Bridge Jewelers and my item was shipped and in my hands in 3 days with no problems at all.
I bought a pair of earrings on December 28, 2015 that was worth about $2100. The seller informed me that I should receive my certificate for the diamonds in about two weeks. About 3 months had gone by and I still hadn't received my certificate. I decided to call them...Read more
Back in June 2014, I traded in my 36 mm Rolex watch for three other Rolex watches including Yacht Master blue sun ray dial. At that time they have 2 Yacht Master watches exactly the same but one of them has a scratch on the sandblast bezel. So I took the one without...Read more
I bought my husband a TAG watch at Galleria store in Houston. Few weeks later crown failed.. Went back to the store and requested a new watch or to fix the crown… After almost 3 months of the arguments and request that we pay $250 and unreturned calls it was fixed for...Read more
I purchased a beautiful heart shaped ring and quickly realized that there was something wrong with one of the prongs. After being told I couldn't return it because it had been worn, I pointed out that I bought it to wear it and I'm denying that I wore it. If something...Read more
2 months ago my wife received her ring back from Ben Bridge We had a complete cleaning and repair done for her birthday which cost approx 300 dollars. Upon its return the sales associate said it was guaranteed for a year. Yesterday she noticed one of the diamonds...Read more
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