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So I bought a bracelet which turned up to have a hollow core but with very thin walls. That could work if the bracelet core was round - would hold against some pressure, knocks etc. But this one had a core made like a thin ellipsis, which combined with the thin wall...
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1.8
Product
#1029714
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Bought a ring for my wife for Christmas and it did not fit. She went to return it and was told that they would send a check for the refund within 21 days because we had paid with a debit card, which is like cash. They could not refund the card directly, because it was...
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1.9
Product
#979910
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I bought a pair of earrings on December 28, 2015 that was worth about $2100. The seller informed me that I should receive my certificate for the diamonds in about two weeks. About 3 months had gone by and I still hadn't received my certificate. I decided to call them...
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Anonymous
Anonymous

I also was treated like a *** off the street, I don't know if it was I'm a man of color, I really hope not... The 2 old ladies acted though I shouldn't even be in there, I had...

2.4
Product
#845208
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Back in June 2014, I traded in my 36 mm Rolex watch for three other Rolex watches including Yacht Master blue sun ray dial. At that time they have 2 Yacht Master watches exactly the same but one of them has a scratch on the sandblast bezel. So I took the one without...
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Anonymous
Ben Bridge is an ***LE

Ben Bridge jeweler is dishonest, cheating, ripped off, unprofessional, and not deserve to service high end watches. NO EXPERIENCE at all.

Anonymous
Ben bridge ripp off

Attention to all customersDo NOT buy anything including watches from BEN BRIDGE. They do not care about your watch after have sold. Very rude and unprofessional . They rip...

#629736
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I bought my husband a TAG watch at Galleria store in Houston. Few weeks later crown failed.. Went back to the store and requested a new watch or to fix the crown… After almost 3 months of the arguments and request that we pay $250 and unreturned calls it was fixed for...
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Anonymous
Justice4all

I bought 2 rings and brought to Ben Bridge my 18K white gold ring to adjust to a size 4. I awk to get ring back that was cut and on the receipt saya get ring back in Memorial...

#421590
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I purchased a beautiful heart shaped ring and quickly realized that there was something wrong with one of the prongs. After being told I couldn't return it because it had been worn, I pointed out that I bought it to wear it and I'm denying that I wore it. If something...
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Anonymous
rainey2981

The situation has been resolved. thank you

Anonymous
reply from Ben Bridge

I am sorry to hear about the problem you experienced...it is never our intent to have a customer frustrated or dissapointed and I regret this is the case with you. Can you ple...

#328384
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2 months ago my wife received her ring back from Ben Bridge We had a complete cleaning and repair done for her birthday which cost approx 300 dollars. Upon its return the sales associate said it was guaranteed for a year. Yesterday she noticed one of the diamonds...
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bshoptaw10
bshoptaw10

After working with customer service and the manager of the store I was very satisfied with the outcome and effort placed on maintaining me as a customer. They were both very ...

Anonymous
I want to help - Ben Bridge Cu

Can you please email me at info@benbridge.com ? I want to look into this matter and assist further. We strive to provide exemplary service at Ben Bridge Jeweler and are sorry ...

#186507
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Short Review on October 29, 2016

Ben Bridge
#945548
4.8
Just wanted to say I had a very good experience with Ben Bridge Jewelers and my item was shipped and in my hands in 3 days with no problems at all.
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